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Nursery and School
Nursery and School
Starting nursery or school is a major transition for children and families. It introduces new routines, relationships, expectations, environments and practical responsibilities.
This page focuses on helping families understand and manage the child’s journey through nursery and school. It is different from the broader childcare guide, which compares childcare providers, contracts, fees and care arrangements.
Education systems, terminology, admission processes, inspection bodies and additional-needs arrangements differ across England, Wales, Scotland and Northern Ireland. Always use the official guidance for the nation and local authority where the child lives.
How to Use This Guide
This page provides practical questions and signposting. It does not recommend a nursery or school, determine admissions or attendance law, diagnose a child’s needs, decide entitlement to an adjustment or replace a complaint, safeguarding or professional support process.
Education, inspection, SEND, attendance and home-education rules differ across the UK. Use the official information for the child’s nation and local authority.
Trusted UK Information
- Primary school applications in England and Wales
- School attendance and absence in England
- SEND information for England
- Ofsted reports in England
- Estyn reports and information in Wales
- Education inspection reports in Scotland
- Education and Training Inspectorate Northern Ireland
- UK Product Safety Alerts, Reports and Recalls
Understanding Nursery and School Stages
Depending on the UK nation and local system, a child may attend:
- Day nursery
- Preschool or playgroup
- Nursery class
- Maintained nursery school
- Reception or equivalent first school year
- Primary school
- Secondary school
Names, starting ages and funded arrangements vary. Check the local authority and chosen setting rather than relying on information from another part of the UK.
Nursery Is Not the Same as Compulsory School
Nursery attendance is generally optional, even where funded hours are available.
Once a child reaches compulsory school age, parents must ensure the child receives a suitable education under the rules applying in their nation.
Choosing a Nursery or School
Consider:
- Distance from home
- Travel route
- Opening and finishing times
- Wraparound care
- Environment
- Class or group size
- Outdoor space
- Additional-needs support
- Language provision
- Meals
- Communication with families
Visit Before Deciding
During a visit, observe:
- How adults speak to children
- Whether children appear engaged
- How staff respond to distress
- Classroom organisation
- Outdoor areas
- Toilet access
- Security
- Noise levels
- Accessibility
Questions to Ask
- What is the daily routine?
- How are children helped to settle?
- How are parents updated?
- How are allergies managed?
- How is SEND or additional learning support organised?
- What happens if a child is upset?
- How are safeguarding concerns handled?
- What wraparound care is available?
Inspection Reports
Use the official inspectorate for the nation where the setting operates. A report can provide information about leadership, education, care, safeguarding and required improvements, but it is only one part of choosing a setting.
Check the inspection date, the service and address, any subsequent action, leadership changes and whether a newer report or status is available.
Do not treat an old rating as a guarantee of current quality or safety.
Read Beyond the Overall Rating
Check:
- The inspection date
- The report details
- Any required actions
- Whether leadership has changed
- Whether a follow-up inspection has taken place
School Applications
For state school places, families usually apply through the relevant local authority or national system.
For England and Wales, the GOV.UK primary school application service directs families to the correct council route.
Keep Application Records
- Application deadline
- Schools selected
- Supporting documents
- Submission reference
- Offer date
- Acceptance deadline
- Appeal deadline where relevant
Admissions Criteria
Schools may consider criteria such as:
- Looked-after or previously looked-after status
- Medical or social need
- Siblings
- Distance
- Faith criteria
- Defined catchment areas
Read the exact published criteria for each school.
Do Not Assume the Nearest School Is Guaranteed
Living nearby may increase priority under some admission arrangements, but it does not always guarantee a place.
School Offers and Appeals
If the preferred school is not offered:
- Read the decision carefully
- Accept another place by the deadline where appropriate
- Check waiting-list rules
- Review appeal information
- Seek independent advice if needed
Starting Nursery
Before the first session:
- Complete forms
- Provide emergency contacts
- Share medical and allergy information
- Explain toileting needs
- Label belongings
- Confirm meals and snacks
- Agree collection permissions
- Attend settling sessions
Starting School
Preparation may include:
- Visiting the school
- Meeting the teacher
- Practising the journey
- Trying on uniform
- Practising dressing
- Using a lunchbox
- Opening a water bottle
- Using the toilet independently where possible
Settling-In Sessions
Settling may involve:
- Short visits
- Meeting a key person
- Looking at photographs
- A visual routine
- A familiar comfort item where permitted
- Gradually longer sessions
Separation Anxiety
Some children separate quickly, while others need more time.
It may help to:
- Use a predictable goodbye
- Keep the goodbye calm and brief
- Tell the child who will collect them
- Avoid disappearing without saying goodbye
- Ask the setting when it will provide an update
Persistent Distress
If distress continues over time:
- Ask when it happens
- Ask how long it lasts
- Check whether there are sensory or communication difficulties
- Review the transition plan
- Ask whether additional support is needed
Daily Nursery Routine
A nursery day may include:
- Arrival and registration
- Free play
- Group activities
- Meals and snacks
- Outdoor play
- Rest or sleep
- Stories and songs
- Collection
Daily School Routine
A school day may include:
- Registration
- Lessons
- Break times
- Lunch
- Assemblies
- PE
- Reading
- Home time
Morning Preparation
- Check the school or nursery message system
- Prepare clothing
- Pack lunch where needed
- Fill the water bottle
- Pack books or homework
- Include PE kit where required
- Allow enough travel time
Collection Arrangements
The setting should know:
- Who normally collects
- Who else has permission
- Any password or identification arrangement
- Any court order or safeguarding restriction
- What happens if a parent is delayed
Late Collection
If delayed:
- Contact the setting immediately
- Use an authorised alternative collector where possible
- Follow the setting’s late-collection procedure
- Expect possible charges where stated in the policy
Attendance
Attendance law, authorised absence and enforcement differ across England, Wales, Scotland and Northern Ireland.
Follow the school’s absence-reporting procedure and check the official rules for the nation where the child attends school. Contact the school early when illness, SEND, anxiety, bullying, bereavement, transport or family circumstances are affecting attendance.
This page does not decide whether an absence is authorised or provide legal advice.
Reporting Absence
Follow the school’s procedure and provide:
- Child’s name
- Class
- Reason for absence
- Expected return date where known
- Relevant medical information
Illness
Ask the setting for its illness and exclusion policy.
It may cover:
- Fever
- Vomiting and diarrhoea
- Contagious infections
- Rashes
- Head lice
- Return after illness
Use NHS or local public-health guidance when medical advice is needed.
Difficulty Attending School
A child may struggle to attend for many possible reasons, including health, anxiety, bullying, sensory demands, learning needs, separation, transport or family circumstances.
This page cannot diagnose the reason. Speak to the child calmly, record patterns and contact the school early to request a support meeting and review plan.
A GP, school nurse, SEND professional or another service may need to assess an individual concern. Seek urgent mental health help when a child may harm themselves or another person, and call 999 for immediate danger.
Communication with Nursery or School
Settings may communicate through:
- Apps
- Text messages
- Paper letters
- Parent portals
- Meetings
- Learning journals
Keep Contact Details Current
Update:
- Phone numbers
- Email addresses
- Home address
- Emergency contacts
- Collection permissions
- Medical details
Raise Concerns Clearly
When contacting staff:
- State the main concern
- Provide dates and examples
- Explain the impact
- Ask what action will be taken
- Agree a review date
Use the Right Contact
Possible contacts include:
- Key person
- Class teacher
- Form tutor
- Head of year
- SENCO or equivalent
- Designated safeguarding lead
- Headteacher
Parents’ Evenings
Useful questions include:
- What is going well?
- What is the next learning step?
- How does the child manage socially?
- Is attendance affecting progress?
- Does the child need additional support?
- What can be practised at home?
Nursery Updates
For younger children, ask about:
- Meals
- Naps
- Nappies or toileting
- Mood
- Activities
- Accidents
- New skills
Meals and Snacks
Ask:
- What food is provided
- Whether menus are available
- How allergens are managed
- Whether packed lunches are allowed
- Whether meals cost extra
- How selective eating is supported
Food Allergies
A diagnosed allergy should be supported by a clear individual plan.
Confirm:
- Allergens
- Cross-contact precautions
- Emergency medicine
- Staff training
- Trips and celebrations
- Where medicine is stored
Follow the child’s professional healthcare plan. Do not replace it with general online advice.
School Meals and Packed Lunches
Check:
- Meal eligibility
- Menus
- Payment arrangements
- Allergy procedures
- Packed-lunch policy
- Whether lunchboxes are refrigerated
Uniform and Clothing
Read the current setting policy before buying.
Check:
- Compulsory items
- Logo requirements
- PE kit
- Footwear
- Outdoor clothing
- Jewellery
- Seasonal options
Label Everything
Label:
- Coats
- Jumpers
- PE kit
- Shoes
- Water bottles
- Lunchboxes
- Bags
Lost Property
When an item goes missing:
- Check the classroom
- Check PE bags
- Check after-school care
- Visit lost property promptly
- Ask staff where unclaimed items are stored
Toileting
Tell the setting about:
- Potty training
- Constipation
- Bedwetting on residential trips
- Continence products
- Help with fastenings
- Medical or sensory needs
Children should not be shamed or punished for accidents.
Medication
Follow the setting’s medicine policy.
Provide:
- Medicine in original labelled packaging
- Written consent
- Clear dose instructions
- Emergency care plan where needed
- Current contact details
Safeguarding
Every setting should have safeguarding procedures.
Parents should know:
- Who the safeguarding lead is
- How concerns are reported
- How visitors are managed
- How collection is controlled
- How allegations against staff are handled
- How photographs and data are used
If a Child Discloses Harm
- Stay calm
- Listen
- Take the child seriously
- Do not promise secrecy
- Avoid leading questions
- Record the child’s words accurately
- Report the concern promptly
Immediate Danger
Call 999 if a child is in immediate danger.
For other safeguarding concerns, contact the setting’s safeguarding lead and the relevant local authority children’s social care service where appropriate.
Bullying
Possible signs include:
- Reluctance to attend
- Missing belongings
- Unexplained injuries
- Sleep difficulty
- Withdrawal
- Sudden friendship changes
Responding to Bullying Concerns
- Listen without blaming
- Record dates and examples
- Contact the setting
- Ask for the anti-bullying policy
- Agree actions
- Set a review date
Friendships
Children may need help with:
- Joining play
- Taking turns
- Resolving disagreements
- Recognising unsafe behaviour
- Managing changing friendship groups
Behaviour Policies
Ask how the setting responds to:
- Hitting
- Biting
- Disruption
- Unsafe behaviour
- Repeated distress
- Exclusion from activities
Children should not be humiliated, threatened or physically punished.
SEND and Additional Learning Needs
A child may need support with:
- Communication
- Learning
- Attention
- Mobility
- Sensory processing
- Social interaction
- Emotional regulation
Families in England can use the official GOV.UK SEND guidance.
Wales, Scotland and Northern Ireland use different systems and terminology.
Who to Speak To
Possible contacts include:
- Key person
- Class teacher
- SENCO
- Additional learning needs coordinator
- Pupil support lead
- Headteacher
Preparing for a SEND Meeting
- Write down strengths
- Write down concerns
- Bring reports
- Provide examples
- Ask what support is already in place
- Ask how progress will be measured
- Agree a review date
Reasonable Adjustments
Possible adjustments may involve:
- Uniform
- Seating
- Toileting
- Communication
- Transitions
- Sensory breaks
- Access to buildings
- Alternative formats
Medical Needs
Children with significant medical needs may require a written plan covering:
- Medicine
- Emergency response
- Personal care
- Feeding
- Mobility
- Trips
- Staff training
Language Support
Families can ask about:
- Interpreters
- Translated information
- Support for children learning English
- Use of the home language
- British Sign Language access
- Easy-read materials
Homework and Reading
Ask:
- How often homework is set
- How long it should take
- Where instructions are posted
- What to do if the child struggles
- How reading is recorded
Do Not Complete Work for the Child
Support may include:
- Reading instructions
- Breaking the task into steps
- Providing a quiet space
- Noting genuine difficulty for the teacher
School Trips
Before a trip:
- Read the letter
- Return consent forms
- Check clothing
- Confirm food arrangements
- Provide medicine through school procedures
- Check departure and return times
- Tell staff about accessibility needs
Residential Trips
Discuss:
- Sleeping arrangements
- Toileting
- Bedwetting
- Medication
- Allergies
- Dietary needs
- Phone contact
- Homesickness
Clubs and Wraparound Care
Check:
- Registration
- Fees
- Collection arrangements
- Safeguarding
- Food
- Medical support
- Cancellation rules
Transition from Nursery to School
Helpful steps include:
- Sharing information between settings
- Visiting the school
- Looking at photographs
- Practising routines
- Preparing uniform
- Discussing worries
- Confirming additional support
Information to Transfer
Relevant information may include:
- Development and learning
- Communication
- Medical needs
- Allergies
- Toileting
- SEND support
- Safeguarding information
Transition to Secondary School
Preparation may include:
- Practising the journey
- Using a timetable
- Organising equipment
- Managing several teachers
- Using lockers
- Planning homework
- Understanding online systems
Moving School
When moving:
- Contact the current school
- Apply through the correct process
- Transfer records
- Return books and equipment
- Update transport
- Prepare the child emotionally
- Confirm SEND or medical support
Home Education
Home education is a legal and educational choice with different rules and guidance across the UK. Do not withdraw a child from school based only on a general webpage.
- Official home-education information for England
- Welsh Government elective home-education guidance
- Scottish Government home-education information
- Northern Ireland Department of Education guidance
Check the child’s current school status, any special-school placement, attendance order, additional-needs plan and local-authority process before acting. Seek nation-specific advice for the family’s circumstances.
Complaints
If a concern is not resolved informally:
- Read the setting’s complaints policy
- Write down what happened
- Include dates and evidence
- State the outcome requested
- Follow each stage
- Keep copies
Do Not Use the Ordinary Complaints Route for Immediate Danger
Safeguarding or emergency concerns should be reported immediately through the appropriate safeguarding, local authority, regulator or police route.
When to Contact the Inspectorate
Use the setting’s published complaints process for ordinary concerns unless the issue requires a different urgent route.
The relevant inspectorate or regulator may accept information about systemic concerns, registration, leadership, education, care or safeguarding. It may not resolve an individual contractual, employment or admissions dispute.
Read the inspectorate’s current complaint or concern guidance before submitting information. Use safeguarding or police routes immediately where a child may be at risk, and call 999 for immediate danger.
Product Safety in Nursery and School
Parents can raise concerns about damaged or recalled:
- Highchairs
- Toys
- Outdoor equipment
- Furniture
- Electrical items
- Sleep equipment
Search exact models in the UK Product Safety Alerts, Reports and Recalls database.
Nursery and School Items on Kidora
Kidora is a UK-only marketplace where parents can buy and sell new and preloved baby and children’s items.
Families may find nursery bags, spare clothing, waterproofs, school uniform, PE kit, books, lunchboxes and water bottles. Confirm the setting’s current policy, measurements, condition, hygiene, personal labels and official recalls where relevant.
Sellers pay no selling fees and keep 100% of the item sale price. Buyers pay a mandatory Buyer Protection fee on paid purchases, shown before checkout.
Suitable items can be listed at £0 as FREE rather than being thrown away, helping another local family. FREE listings are collection-only and do not include a Buyer Protection fee.
Kidora does not inspect, recommend or guarantee nurseries or schools and does not decide whether an item meets a policy.
A Nursery and School Checklist
- Check the correct application process
- Visit the setting
- Read inspection information
- Complete medical and emergency forms
- Agree collection permissions
- Prepare settling-in arrangements
- Label belongings
- Understand attendance rules
- Know who to contact
- Discuss SEND and medical needs
- Read safeguarding and complaints policies
- Prepare carefully for transitions
Frequently Asked Questions
How do I apply for a primary school place?
Use the official local-authority or national route. GOV.UK directs families in England and Wales to the relevant council application service.
What should I do if my child struggles to settle?
Ask when distress occurs, agree a consistent goodbye routine and review whether sensory, communication, health or additional-support needs are involved.
Who should I contact about additional needs?
Start with the key person, class teacher, SENCO or equivalent additional-needs lead and request a meeting with agreed actions and a review date.
What should I do if my child is being bullied?
Listen, record dates and examples, contact the setting, ask for its anti-bullying policy and agree how the situation will be reviewed.
Where can I check a school inspection report?
Use the official inspectorate for England, Wales, Scotland or Northern Ireland and check the inspection date as well as the detailed findings.
What if I have a safeguarding concern?
Contact the setting’s safeguarding lead and the relevant local authority service where appropriate. Call 999 if a child is in immediate danger.